Shipping policy
Thank you for choosing eeousa.us! We are committed to delivering our products to our customers around the globe with efficiency and care. Please refer to the shipping details below for more information on how we handle your orders.
Shipping Coverage
We offer international shipping services to most regions. If you find that your destination is not available during checkout, please reach out to us at support@eeousa.us, and our team will assist you in processing your request.
Handling & Processing Time
Daily Cut-off Time: 14:00 (GMT-08:00) Pacific Standard Time (Los Angeles).
Order Processing: All orders are typically processed and prepared for shipment within 1 - 3 business days (Monday to Friday).
Note: Orders placed after the 14:00 cut-off will begin processing on the following business day.
Estimated Delivery Times
The total time to receive your order includes both processing time and shipping transit time:
Transit Duration: 8 - 18 business days (Monday to Friday).
Please note that delivery times are estimates and may vary based on your local customs procedures and carrier logistics.
Shipping Fees
Calculated at the point of checkout, shipping costs are determined by your specific location and the weight of the items in your cart. We strive to provide the most reliable and budget-friendly shipping options available.
Import Duties & Taxes
For international shipments, your order may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges are the responsibility of the buyer and are not included in our item prices or shipping costs.
Order Tracking
Transparency is a priority for us. Once your order is dispatched, you will receive an email containing your unique tracking number, allowing you to follow your package's progress in real-time.
Failed Delivery & Address Accuracy
We kindly ask you to double-check your shipping address before confirming your order. If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Please be advised that additional shipping fees may apply for reshipping.
Contact Us
If you have any further questions or require assistance regarding your shipment, feel free to contact us:
Email: support@eeousa.us
Phone: +86 18657901690