Privacy policy

At eeousa.us, we hold the trust of our customers in the highest regard. We are dedicated to maintaining the security of your personal data and ensuring your online experience with us is safe and transparent. This Privacy Policy outlines our practices regarding the collection, use, and protection of information obtained through our website.

1. Scope of This Policy
This policy is an integral part of our Service Terms and applies specifically to the eeousa.us platform (the “Site”). By using our Services, you acknowledge and agree to the data practices described herein.

2. Information Collection
We gather various types of data depending on your interaction with the Site:

Active Collection: We collect identifiable information when you execute a purchase, register an account, subscribe to our newsletter, or contact our support team. This may include your full name, shipping and billing addresses, email, phone number, and job title.

Payment Data: For order fulfillment, we require credit/debit card details. Please note that these are processed via secure encrypted channels.

User Accounts: When creating a profile, you provide a username and password. You may also choose to share specific preferences or requirements to help us tailor our Services to your needs.

Anonymous Browsing: You are welcome to browse the Site without revealing your identity. However, certain features, such as expedited checkout and access to exclusive promotions, are only available to registered users.

3. How We Utilize Your Information
The information we collect is used to:

Process, manage, and dispatch your orders.

Improve the functionality and personalization of our Site.

Respond to your specific inquiries or feedback.

Generate internal reports to monitor Site performance and user trends.

Send marketing communications or special offer previews (only if you have opted-in). You may unsubscribe at any time by contacting us at support@eeousa.us.

4. Data Security and Professionalism
We implement industry-standard Secure Sockets Layer (SSL) encryption on every page where sensitive data is transmitted.

No Trading of Data: We do not sell or trade your personal information to outside marketers.

Third-Party Disclosure: Data is only shared with third parties to: (i) complete a service you requested (e.g., shipping carriers); (ii) fulfill legal obligations or court orders; or (iii) protect the rights and safety of eeousa.us and our users.

5. Cookie Policy
Our Site utilizes "cookies"—small data files stored on your hard drive—to recognize your browser and track your preferences. These allow us to:

Remember items in your shopping cart.

Provide a personalized version of the Site for registered users.

Collect technical data such as IP addresses, browser types, and referring URLs.
You can adjust your browser settings to refuse cookies, though this may prevent certain parts of the Site (like the checkout process) from functioning correctly.

6. Social Media Integration
We may provide "share" or "like" buttons for social networks. Using these features may allow those social platforms to collect your information. We do not control the privacy practices of third-party social networks and encourage you to review their respective policies.

7. Global Data Transfers
As the internet is a global infrastructure, your data may be processed on servers located outside of your home country. We strive to ensure that all third-party providers maintain a level of data protection equivalent to international standards, regardless of their location.

8. Your Rights and Updates
You have the right to access the personal data we hold about you or request corrections to any inaccuracies.

To update your info: Log in to your "My Account" section.

Policy Changes: We may revise this policy periodically. Continued use of the Site after an update constitutes acceptance of the new terms.

9. Contact Us
For any questions regarding your privacy or if you prefer to place an order via phone, please reach out to us:

Email: support@eeousa.us

Phone: +86 18657901690

Hours: Monday – Friday, 9 a.m. – 5 p.m. (CST)